Common questions about Pycer, organized by topic.

General & Platform

Pycer is a proprietary, carrier-grade financial switch and multi-brand payment network. As a primary direct service provider, Pycer powers instant mobile money prompts (Pycer Express Prompt), real-time C2B/B2C/B2B settlements, card acquiring, inter-bank transfers, and white-labeled merchant checkouts backed by a double-entry ledger.
Navigate to https://pycer.quantivogroup.com/login and sign in with your registered Pycer account email, password, and 2FA code. Once logged in, open Security & Access → Developer Hub (/admin/developer) or API Keys (/admin/api-keys). See the Developer Portal Guide for details.
A single Pycer organization can operate multiple isolated merchant brands. Each brand has its own custom checkout domain (pay.yourbrand.com), active payment rails, staff permissions, API keys, webhook secrets, and double-entry ledger — strictly isolated by merchant_id.
Pycer operates native direct financial rails including Pycer Express Prompt (instant mobile PIN authorization), Pycer Direct PayBill & Till (C2B), Pycer Direct Disbursement (B2C / B2B), Pycer Card Switch (3DS 2.2), Pycer Inter-Bank Switch, Pycer Dynamic QR, and Pycer Direct Messaging & USSD Sessions.

Security & Compliance

Customer PII (names, emails, phone numbers) and payment rail credentials are encrypted at rest using AES-256-GCM. Account passwords are hashed using Argon2id, administrative sessions support TOTP 2FA, and all outbound webhooks are signed with HMAC-SHA256.
Every payment, fee split, refund, and settlement is recorded as balanced debit-credit journal entries using arbitrary-precision bcmath arithmetic. Built-in balance verification (/admin/balance-verification) and cryptographic audit logs (/admin/audit-integrity) continuously verify ledger invariants.
  • Merchant API: 60 requests / minute per API key (configurable per brand in the Developer Hub).
  • Login & Auth Gate: 10 attempts / 5 minutes per IP address (strict bucket).
  • Global Ingress: 120 requests / minute per IP address. See the Rate Limiting reference for full details.

Developer & API Integration

Pycer provides three authenticated REST API layers:
  1. Merchant API (/api/v1/*) — Create payments, trigger Express Prompts, issue refunds, manage customer wallets, and query transactions.
  2. Mobile API (/api/mobile/v1/*) — Pair companion devices via JWT + AES session keys and process real-time receipt notifications.
  3. Admin API (/api/admin/v1/*) — Manage brand templates, operational queues, and platform settings.
Enable Sandbox Mode on your brand’s payment rails and use the test phone numbers, test cards, and webhook simulator documented in Testing & Sandbox Simulator.