How to view, search, filter, and manage transactions in the Pycer admin dashboard. The canonical reference for transaction UI operations.
The Transactions page is your central hub for monitoring all payments processed through Pycer. This is the canonical page for finding, inspecting, and acting on transactions from the admin UI.
View transactions
Go to Payments → Transactions.
The table loads all transactions for the currently selected brand.
Each row shows the transaction ID, customer email, amount, gateway, status badge, and timestamp.
Click View on any row to open the transaction detail panel.
Search and filter
Use the filter toolbar above the table to narrow results:
Filter
How to use
Status tabs
Click a tab to show only that status: All, Completed, Pending, Failed, Refunded, or Cancelled
Search box
Type a transaction ID, customer email, or amount to find a specific transaction
Gateway dropdown
Select a specific gateway to see only transactions processed through it
Date range
Pick a From and To date to limit results to a time period
Currency filter
Filter by currency when your brand supports multiple currencies
Transaction detail view
Clicking View opens a panel with three sections:
Payment details - status, amount, gateway fee, net amount, gateway transaction ID, and lifecycle timestamps.
Customer information - name, email, phone, and IP address.
Ledger entries - the double-entry journal postings linked to this transaction.
Transaction statuses
Pycer uses a defined set of statuses for every transaction. For the full lifecycle explanation, see Payment flow.
Payment confirmed and funds recorded in the ledger
Failed
Gateway rejected the transaction
Refunded
Funds returned to the customer
Cancelled
Checkout expired or was cancelled by the customer
Manual status changes
For manual gateways (bank transfer, mobile money), transactions arrive in awaiting verification status. You can:
Click Mark Completed after you verify the payment on your bank or wallet statement.
Click Mark Failed if the payment proof is invalid.
Do not force-complete a transaction unless you have verified the payment on your bank or wallet statement. Fraudulent completions break your ledger balance.
Export transactions
Click the Export CSV button on the Transactions page to download a spreadsheet of all currently filtered transactions. The export includes transaction ID, customer email, amount, currency, gateway, status, and timestamp columns.
Related Pages
Payment flow - canonical explanation of all transaction statuses
Refunds - issue refunds from the transaction detail view
Ledger - double-entry accounting entries linked to transactions
